RootsRCM delivers a full spectrum of Accounts Receivable (AR) management services,
specializingin recovering outstanding revenue from aging AR accounts
even those over 120 days old.
Our proven strategies consistently achieve high recovery rates, reclaiming funds that many
providers considered unrecoverable.
Every year, healthcare practices lose substantial revenue due to unpaid claims that aren’t managed effectively. At RootsRCM, our dedicated AR recovery team specializes in securing reimbursements for accounts many consider “uncollectible.” In the collections industry, it’s well known that the older a bill becomes, the harder it is to recover — but we see aging AR as an opportunity for immediate action. Our experts meticulously track, analyze, and resolve every unpaid claim, addressing root causes such as missing documentation, coding errors, or payer disputes to ensure no revenue is left behind.
Unlike many medical AR billing services that avoid aged accounts or charge high fees to process them, RootsRCM’s streamlined, technology-driven approach makes recovering even low-value or long-overdue claims cost-effective. We combine persistence, industry expertise, and proven strategies to recover funds quickly, restore healthy cash flow, and protect your practice from ongoing revenue leakage. With our proactive follow-up and detailed reporting, you gain full visibility into the recovery process, ensuring confidence in every dollar we collect on your behalf.
First Pass Clean Claims Rate
When RootsRCM takes on a new client for AR recovery, our first step is a comprehensive review of every outstanding claim. While some may be past the point of collection due to expiration or other factors, we identify every claim with the potential for recovery and immediately begin the process.
We don’t limit our efforts to the “low hanging fruit.” Many HIPAA-compliant billing companies focus only on high-dollar claims in aging AR, but at RootsRCM, we understand that smaller balances can quickly add up to significant revenue. That’s why we pursue any claim that has a chance of being paid, ensuring our clients capture every possible dollar owed to them
At RootsRCM, we treat older unpaid claims as a top priority, ensuring they are processed before deadlines pass and payment opportunities are lost. Leveraging advanced analytical tools, we work proactively to reduce medical account receivables and stay ahead of evolving payer requirements. Our team conducts consistent, targeted follow-ups with each payer to recover overdue payments quickly and efficiently. This allows you to focus entirely on patient care while we safeguard your bottom line and maximize your revenue potential
At RootsRCM, our core values drive our commitment to delivering smart, efficient, and ethical solutions
in medical billing and revenue cycle management.
At RootsRCM, our dedicated team ensures that no claim goes unresolved, rejected, denied, or underpaid due to insufficient follow-up. Once the necessary corrections or clarifications are made, we promptly file appeals to have insurance companies or government payers reconsider their decisions. In addition, we closely track all claim denials and rejections to identify recurring issues, allowing us to address their root causes and permanently remove them from your revenue cycle. This proactive approach not only speeds up payment recovery but also strengthens the overall efficiency of your billing process
If our AR team determines that an outstanding balance is the patient’s responsibility, we prepare a clear, easy-to-read statement and send it directly to them. If you prefer, RootsRCM can also manage all patient communications on your behalf. We are not a collection agency, so you can rest assured that your patients will be treated with professionalism and respect at every step.
Our experience shows that patients are far more likely to settle their bills when they fully understand the charges and agree with the amount due. That’s why we focus on transparency, making the process simple and straightforward. If needed, we’ll also handle incoming calls, answer questions, and provide explanations — ensuring a smooth, positive payment experience for your patients while protecting your practice’s reputation
All Claims Pursued means that at RootsRCM, no claim is overlooked — regardless of its value, age, or complexity. Our team works diligently to process, correct, and resubmit every claim with payment potential, ensuring that both high-dollar and smaller balances are recovered. We track each claim from submission to resolution, maintaining persistent communication with payers until payment is secured.
Unlike companies that focus only on “easy wins,” we take a comprehensive approach, because we know that even small claims add up to significant revenue over time. Our systematic follow-up process, combined with advanced tracking tools, allows us to identify bottlenecks, resolve issues quickly, and prevent similar problems in the future. By leaving no claim behind, we help healthcare providers capture every dollar they’ve earned, improve cash flow consistency, and strengthen the overall financial health of their practice
Dedicated A/R Recovery Team at RootsRCM means you have a specialized group of experts focused solely on reclaiming the revenue you’ve rightfully earned. Our team is trained to handle even the most challenging accounts — from long-overdue claims to complex payer disputes — with persistence and precision. We analyze each outstanding account, determine the most effective recovery strategy, and take swift action to secure payment.
What sets us apart is our commitment to both speed and accuracy. We don’t just chase payments; we identify the root causes of delayed or denied claims, address them, and put preventive measures in place to stop the same issues from happening again. With continuous follow-up, clear communication, and a results-driven approach, our A/R recovery team helps maximize your collections, stabilize cash flow, and keep your practice financially strong
Pay Only For Successful Reimbursement means that at RootsRCM, our fees are directly tied to the results we deliver. You won’t be charged for attempts or partial work — we only get paid when we successfully recover your reimbursement. This performance-based approach ensures our goals are fully aligned with yours: securing the maximum possible payment for every claim.
By eliminating upfront costs and charging solely on recovered amounts, we remove the financial risk for your practice while motivating our team to work tirelessly on your behalf. Whether it’s overturning denied claims, resolving underpayments, or recovering long-overdue balances, you can trust that we’re as invested in your success as you are
Appeal Rejection and Denials is a core part of our commitment at RootsRCM to ensure you receive every dollar you’ve earned. When a claim is rejected or denied, we don’t just accept the payer’s decision — we investigate the reason, make the necessary corrections or clarifications, and promptly file a detailed appeal for reconsideration.
Our team leverages deep industry knowledge and payer-specific guidelines to build strong, evidence-backed appeals that stand the best chance of success. By addressing the root cause of each rejection or denial, we not only recover lost revenue but also reduce the likelihood of similar issues in the future. This persistent, methodical approach keeps your reimbursement process moving forward and your cash flow steady
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